Privacy Policy

Introduction

Welcome to https://criminal-record-expungement-after-dui.duilawpros.com (hereafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website and services. By using our platform, you consent to the terms described herein.

Scope

This policy encompasses all aspects of our website, including but not limited to:

Our primary website at https://criminal-record-expungement-after-dui.duilawpros.com.
Any related mobile applications or services we offer.
Interactive features and services accessible through our platform.
Links to third-party websites or services embedded within our content.
Please note that this policy does not cover external platforms, as each has its own privacy policies governing data handling.

Processing Activities

Our Privacy Policy guides how we interact with users in the following scenarios:

Authorized User Access: When you use our applications or services as a registered user, we collect and process your personal information to facilitate your account management.
Website Visits: If you browse our websites linked to this policy, we track your interactions to improve website functionality and user experience.
Communications: We may reach out to you via emails, calls, or text messages (SMS) for newsletters, promotional offers, or customer support. By providing your contact details, you agree to receive such communications.

Personal Data Collection

We collect several categories of personal data to enhance your experience and deliver tailored services:

Account Information: This includes your user name, registration ID, email address, and password (hashed and encrypted for security).
Payment Details: We process payment information required for subscription plans or service purchases, including cardholder name, card number, expiration date, and CVV/CVC code.
Financial Records: For billing purposes, we may store financial data related to transactions made on our platform.
Purchase History: We track your ordering history and purchase-related information to personalize your experience.
Mobile Device Identifiers: We may collect unique device identifiers, such as IP addresses, mobile network information, and advertising IDs, to deliver targeted content and analyze user behavior.
Location Data: With your consent, we can access your location data to provide location-based services or personalized recommendations.
Feedback and Reviews: Personal details from customer feedback forms or product reviews are used to improve our services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms (with your permission) to streamline account creation or provide social features.
Product Interactions: We track your engagement with products on our website, including product views, clicks, and purchases, to tailor marketing efforts.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience:

Strictly Necessary Cookies: These ensure basic functions of our website, like login sessions and account management.
Preference Cookies: We use these cookies to remember your preferences and settings, such as language selection and font size.
Analytics Cookies: Tracking tools help us understand user behavior and website performance, allowing for continuous improvement.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

We retain personal data as long as necessary for the fulfillment of the purposes for which it was collected.
Once the purpose is achieved, we securely delete or anonymize your data to prevent unauthorized access or use.

Security Measures

Implementing robust security practices ensures the safety of your information:

We employ industry-standard encryption techniques to protect data during transmission and storage.
Third-party payment processors handle financial transactions, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standard) security measures.
Regular security audits and updates are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under 18 years of age. Our services are directed at adults, and we encourage parents or guardians to supervise their children’s online activities.

Your Data Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: We will correct any inaccurate or incomplete data upon your request.
Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data.
Restriction: You may limit our processing of your data for specific purposes.
Data Portability: Upon request, we will provide a copy of your data in a structured format.
Objection: You have the right to object to certain data processing operations.
Non-Discrimination: We are committed to treating all users fairly and won’t discriminate against those who exercise their data rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team via email at [email protected].

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be notified through a prominent notice on our website, and updated policy versions will be available upon request.

Contact Us

For any privacy-related matters, including inquiries, unsubscriptions, or data requests:

Email: [email protected]
Address: [Provide Privacy Team’s Mailing Address]